Find out more about our non-profit initiative providing free medical services for communities in need
Find out more about our non-profit initiative providing free medical services for communities in need
Frequently
Asked Questions
How do I connect with a doctor?
With our artificial-intelligence based evaluation, after a quick registration
process your information is entered into the system. You will
then immediately receive directives how to connect with a
physician. You can either set up an appointment at a
convenient time or request to be connected to a physician
immediately.
What will it be like to be seen by a doctor online?
Our technology and physician
services are designed to ensure that you feel just as
comfortable seeing a telemedicine physician as you would
seeing a doctor in person. You will be connected with a
physician either using the online remote patient room or via
the telephone. Our feedback shows that our physicians are very
successful at establishing a relationship with patients in the
remote setting.
How do remote visits compare with live services?
MediOrbis offers comprehensive online
services that allow you to connect with licensed healthcare
providers in your state via video or audio at your
convenience. Our telemedicine remote visit follows all the same guidelines
for privacy and care as a traditional in person visit, but
with the ease of access not found in scheduling and arriving
at a traditional visit.
Who are MediOrbis's doctors?
All of MediOrbis doctors are U.S.
board-certified, state-licensed and credentialed in their
respective fields. Our network consists of only the top
providers with the most highly ranked patient feedback
reports.
Approximately how long is the
wait time to connect with a MediOrbis provider without
an appointment?
We usually serve patients within
15 minutes.
Will I need health insurance to
access MediOrbis?
Anyone can access the
MediOrbis service at any time.
Can I receive the MediOrbis
service when I am traveling within the US or
Internationally?
Absolutely! MediOrbis care is never
more than a click or a call away no matter where you or your
loved ones might be traveling. For appointments in different
time zones outside the US, it is recommended that appointments
be prescheduled to receive care as seamlessly as possible.
Can I get a doctor's note or sick
slip for my child or myself to resume school/work?
MediOrbis functions just
like a brick and mortar physician clinic. Notes covering
medical absence from work or school can be issued at the
discretion of the provider if requested by the patient.
Do I need a membership to request
a consult?
Membership is not required, but
membership helps to reduce the cost of a visit as well as the
time it takes to initiate the consultation process.
How long will a typical
MediOrbis consult be?
Consults vary in length depending
on the patient's condition and needs. MediOrbis
physicians ensure that patients receive the complete amount of
time necessary to fully address any concerns and answer all
questions. Our consultations average approximately 10 minutes.
Will my health information and
payment details be kept private and secured?
Your health records are kept
totally private and we employ robust encryption methods along
with HIPAA compliant storage method to protect your personal
information and data. Patients have full discretion to
determine who can see the information in their records.
Can I still request a
consultation if I do not have a smartphone or computer?
Of course! MediOrbis allows
patients to call our call center and register over the phone,
and they will then connect you to see a physician.
How is MediOrbis different
from other telehealth or telemedicine providers?
MediOrbis works with is a physician
founded and led practice, MySpecialistMD Network. Our clinical team all have broad
clinical experience and understand how to best serve patient's
needs. Moreover, our extensive network of specialty physicians
allows us to provide specialty and sub-specialty expert
opinions in most medical specialties. Our patients enjoy a huge breadth of
accessibility to the highest level of medical care.